FAQS

We never want you to feel like you’re stumbling in the dark, so we’ve compiled some of our most frequently asked questions. We hope we covered most of them, but if we haven’t, feel free to shoot us an email!

Do you only serve the Kerrville area?

While we love, love, LOVE working with local businesses in Kerrville, Boerne, Center Point, Comfort, Fredericksburg, Ingram and Hunt, if you’re outside the Hill Country or Texas State, we’re always open to seeing if we’d be a good fit for you.
Do you have a physical location or office?

We work from home (a.k.a. the command center, creative cave, and snack station all in one). So no fancy storefront — but that doesn’t mean we’re hard to reach! Want to meet in person? We’re always down to chat over coffee at your favorite local spot, or we can hop on a voice call in our sweatpants — no judgment either way. Just fill out the contact form and let us know what works for you. We’ll make it happen.
How do I get started with The Design Booth?

We’re so excited you’re ready to work together! You can send an email or fill out the form on our contact page. Once we receive your request, we will reach out within 24 to 48 hours to set up a time to chat (in person or over the phone). Please note, I am only available Mon-Thurs, 8am to 5pm (CST).
Do you offer payment plans to fit our budget?

Yes! As a small business owner, I know professional, custom branding is an investment. I will always work with you the best I can through payment plans or other package customizations to fit your budget and your vision.
How long does the branding or website design process typically take?

Timelines vary from project to project, but here’s a tentative ETA for each type of project. For branding packages without a website build, it’s typically 3-6 weeks until you receive final deliverables. For branding packages with a website, it’s typically 4 to 8 weeks until you have all your branding and your website is launched. Please note, all project timelines are heavily dependent on how quickly you are able to give feedback and how many deliverables you are asking for.
Can I choose your branding package and a website package?

Yes! In fact, that’s how most of my client’s love working with me (and I love getting to see someone’s brand come to life from the very first logo concepts to the final design and website experience). Let the magic begin!
What can I expect when starting a logo design project with The Design Booth?

Once you reach out to us, we will schedule a time to chat! We can meet in person (with local clients) or over the phone. We leave that up to you! During our initial meeting, I will ask many questions: Do you want a redesign of your current logo? Do you not have a logo currently? Are you looking for a branding deep dive? Do you have a logo idea and want to have it finessed by a professional? After our first call, I’ll better understand what you’re dreaming up and send over packages and pricing. If you decide to work with us, we’ll dive deeper before we begin by sending over a questionnaire and setting up a branding strategy call. Your input is integral for creating a unique and meaningful logo, so we kick off the design process with a lot of questions and lots of listening.
Do I need to give examples of logos I like to you before you begin?

It’s not required, but strongly recommended. It’s always beneficial for us to get a feel for what you like. Sometimes clients draw a rough idea, create a Pinterest board (mood board) or send us other logo examples. Whatever you can provide as inspiration is great! But, if you’re struggling with doing that, we got you!
What do you build your websites on?

We build websites on Wix. We have found that Wix provides many great options and flexibility for clients. Wix offers forms, galleries, the ability to accept payments and invoice your customers, and so much more. It has both the website builder and the reliable hosting to get any site up and running. Wix does have a hosting fee that will be billed directly to the client and we can help make recommendations on the plan that will be best for you.
Will I be able to edit my own website afterwards?

Absolutely! Wix is highly user-friendly, and we will help teach you how to get in and edit easily. If you would rather The Design Booth make any future updates, we can also discuss our web update fees with you.